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Terms of Service

Last updated: August 14, 2026

These Terms of Service ("Terms") are a legal agreement between you, and if applicable the organization you represent ("you" or "Customer"), and [LINIORA LEGAL ENTITY NAME — to be added once incorporated] ("Liniora," "we," "us," or "our"), governing your access to and use of the Liniora website and platform (together, the "Service").

By creating an account, clicking to accept these Terms, or using the Service, you agree to be bound by them. If you are agreeing on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.

1. The Service

Liniora is a workspace that combines project and task management, source control integration (including branch automation and pull request tracking), code and QA review workflows, and AI-assisted features such as codebase indexing, ticket drafting, and meeting summarization.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You can create an account with an emailed one-time code, or by signing in with GitHub or Google. You are responsible for keeping your credentials secure and for all activity that happens under your account. You must notify us promptly at support@liniora.com if you suspect unauthorized use of your account.

3. Plans, billing, and Paddle

Some features require a paid subscription. Paid plans are billed by Paddle.com Market Limited, which acts as the merchant of record and reseller for these transactions — your purchase is subject to Paddle's own Buyer Terms in addition to these Terms. Fees are billed in advance on a recurring basis (monthly or annually, as selected at checkout) and, except as described in our Refund Policy, are non-refundable. We may change our pricing on renewal with reasonable advance notice.

4. Free tier and trials

We may offer a free tier or trial with limited features or usage caps. We can modify or discontinue a free tier or trial at any time, and features available on a free plan are provided on an "as is" basis without the service commitments that may apply to paid plans.

5. Your content and our license to it

You and your organization retain all rights to the work items, comments, review findings, attachments, meeting notes, and other content you submit to the Service ("Customer Data"). You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide, secure, and improve the Service, including sending relevant portions of it to our AI sub-processor as described in our Privacy Policy. We do not claim ownership of Customer Data and will not use it to train foundation models.

You are solely responsible for the legality, accuracy, and appropriateness of Customer Data, and for having the necessary rights and permissions to submit it to the Service, including any third-party integration data you connect.

6. Acceptable use

You agree not to, and not to permit others to:

  • Use the Service to violate any law, or to infringe the intellectual property, privacy, or other rights of any third party;
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except where applicable law expressly permits it;
  • Probe, scan, or test the vulnerability of the Service, or attempt to circumvent its security or authentication measures, outside of a program we have explicitly authorized;
  • Use automated means to scrape or extract data from the Service beyond normal use of its documented APIs and features;
  • Upload malicious code, or content that is unlawful, defamatory, or violates the rights of others;
  • Resell, sublicense, or provide the Service to third parties as a standalone or bundled service without our written consent;
  • Use the Service to build a competing product using information derived from the Service in a manner not authorized by these Terms.

We may suspend or terminate access for any account that we reasonably believe violates this section, with notice where practicable.

7. Third-party integrations

The Service can connect to third-party products such as GitHub, GitLab, Jira, Asana, Slack, and Google Workspace. These integrations are governed by the third party's own terms and privacy policy, and by any permissions you grant during their authorization flow. We are not responsible for the availability, content, or practices of third-party services, and connecting one is always optional.

8. AI features disclaimer

AI-generated output — including summaries, ticket drafts, suggested priorities, and answers to questions about your codebase — is provided for convenience and may be incomplete, outdated, or inaccurate. You are responsible for reviewing AI-generated output before relying on it, particularly for anything security-, compliance-, or production-related.

9. Intellectual property

Aside from Customer Data, the Service — including its software, design, branding, and documentation — is owned by Liniora and our licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding except as necessary to use the Service as intended.

10. Feedback

If you send us feedback or suggestions about the Service, you agree that we may use them without any obligation to compensate you or keep them confidential.

11. Term, suspension, and termination

These Terms apply for as long as you use the Service. You may cancel your subscription at any time from your organization's billing settings, or by deleting your account; cancellation takes effect at the end of the current billing period. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within a reasonable period after notice, or immediately if required to prevent harm to the Service or other users. On termination, your right to use the Service ends, and we may delete Customer Data after a reasonable retention period as described in our Privacy Policy.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINIORA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

14. Indemnification

You agree to indemnify and hold Liniora harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your Customer Data, your breach of these Terms, or your violation of applicable law or third-party rights.

15. Governing law and disputes

These Terms are governed by the laws of [GOVERNING LAW / JURISDICTION — to be finalized once Liniora is incorporated], without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service will be resolved in the courts located in that jurisdiction, and you consent to their jurisdiction, except where applicable consumer protection law requires otherwise.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify account administrators by email or through the Service before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, Refund Policy, and Cookie Policy, are the entire agreement between you and Liniora regarding the Service.

18. Contact us

Questions about these Terms can be sent to legal@liniora.com.